Try Before You Buy
Experience the luxury of trying on your favourite pieces from the comfort of home with our Try with Mirra service.
Simply select up to three full-priced items, and enjoy them on your own time, with no upfront payment required.
Keep what you love and return the rest. It’s fashion made effortless.
How Does it Work?
Add to Cart: Use the Try Before You Buy button when adding items to your cart.
Checkout and Authorisation: We temporarily freeze the full amount on your card to reserve your items. It will show as pending in your account, but not paid. You won’t be charged until you decide to keep the items.
Receive and Try: Once your order arrives, you will have three days to try on the items.
Complete Order: We'll send you a link via email and SMS to access your Customer Portal and complete the order. Select your order and follow the steps to finalise your purchase. You'll only be charged for the items you decide to keep.
Returns
With Try with Mirra, you have the flexibility to experience Romy without any pressure or worry about choosing the wrong size or fit. Keep what you love and return anything that doesn’t quite work.
If you need to return anything, we'll send you a prepaid return label by email when we receive your return request.
Return Guidelines:
Returns must be posted within three days of completing the order.
If you return all items from the order, a $10 restocking fee will be applied.